Effective Date: 08/12/2024

Introduction
Last Call Urgent Care is committed to protecting your privacy and ensuring the security of your
personal and medical information. This Privacy Policy explains how we collect, use, and
safeguard your information when you visit our clinic or use our website.

Information We Collect
We may collect various types of information, including personal details such as your name,
address, phone number, email address, date of birth, and other identifying details. Additionally,
we collect medical information related to your health, medical history, treatment plans, and
insurance details. Payment information, including credit card details and billing information, is
also collected to process payments. Furthermore, we gather website usage information, such as
your IP address, browser type, pages visited, and the date and time of your visit.

How We Use Your Information
The information we collect is utilized to provide healthcare services, including the delivery of
medical care and treatment you require. It is also used for billing and payment processing,
communication regarding appointments and clinic-related information, and compliance with
legal obligations, such as reporting to health authorities when required.

How We Protect Your Information
We implement a variety of security measures to protect your personal and medical information.
Data encryption is used to secure sensitive information transmitted online. Access to your
personal and medical information is restricted to authorized personnel only. We retain your
information only as long as necessary to fulfill the purposes outlined in this policy or as required
by law.

Sharing Your Information
We do not sell, trade, or transfer your personal information to outside parties except as follows:
we may share your information with other healthcare providers involved in your care, insurance
companies for billing and payment purposes, and legal entities if required by law or in response
to a court order, subpoena, or other legal processes.

Your Rights
You have the right to request a copy of your medical records and other personal information,
correct any inaccuracies in your information, request that we restrict the processing of your
information under certain circumstances, and file a complaint if you believe your privacy rights
have been violated.

Cookies and Website Analytics
Our website may use cookies and other tracking technologies to enhance your browsing
experience and gather information about website usage. You can disable cookies through your
browser settings, but doing so may affect the functionality of our website.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page
with an updated effective date. We encourage you to review this policy periodically to stay
informed about how we are protecting your information.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Phone: (956) 621-1255
Email: lastcallurgentcare@gmail.com
Location: 160 Plaza Santa Rosa, Brownsville, TX